Support

Write to support@selenitelabs.com. One person reads that inbox, and you will normally get an answer within three business days.

Reporting a bug

Include whatever you have — it all helps:

• The app name and version (Settings → About, or the App Store page)
• Your device and OS version
• What you did, what you expected, and what happened instead
• A screenshot or screen recording, if the problem is visible

Requesting a feature

Describe the problem you are trying to solve rather than the solution you have in mind. Feature requests are read, kept, and revisited before each release, though not all of them get built.

Your data

To ask what data an app holds about you, or to have it deleted, email the same address from the account you use in the app. Requests are handled within one month, as required under the GDPR. See the privacy policy for what is collected in the first place.

Refunds

Purchases and subscriptions made through the App Store are billed by Apple, not by us. Refunds go through reportaproblem.apple.com. If Apple turns down a request that you think is legitimate, tell us and we will look at it.